FAQs
How do I install the Ssure mobile app?
The Ssure app is available for download from the Google Play Store (for Android users) or the App Store (for iOS users).
Can I pick a specific stylist when booking?
Of course! When scheduling an appointment with Ssure, you can designate your favorite stylist, guaranteeing a customized salon experience.
Any special offers on Ssure app?
Yes, Ssure regularly offers discounts and unique deals to improve your reservation process. Keep an eye on the app for exclusive promotions
Is my information safe with Ssure?
Yes, we prioritise your privacy and security. Ssure uses strong security measures to protect your personal information.
FAQs
How can I reach your customer support team?
You can contact our customer support team by sending an email to [contact@ssure.in] or by using the "Contact Us" form on our website.
Is there a phone number for immediate assistance?
Yes, you can reach us at [+91 9205881579]. Please note that our phone support hours may differ from our email support hours.
Can I suggest a new feature for the app?
Absolutely! We welcome your feedback and suggestions. Feel free to share your ideas through the "Feedback" section in the app or send an email to contact@ssure.in
Can I request a refund for a purchase made through the app?
Refund requests are handled on a case-by-case basis. Please contact our support team with details about your purchase, and we will assist you accordingly.
FAQ's
Can I book appointment for any location?
Yes, you can book appointment with the partners available on the search results from any location.
Can I book multiple appointments?
Yes, you can book multiple appointments from different partners.
Are there cancellation charges on appointments?
No, as of now there are no cancellation charges for outlet appointments. However, three(3) no shows will result in temporary suspension of your user account
Didn't receive OTP?
Please check if your app is due for an update. If not, please share the details via contact@ssure.in